Service Technician I C081 Sw Florida

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Data: há 11 horas
Cidade: Praia Grande, São Paulo
Tipo de contrato: Tempo total
Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees.

We provide our employees with the training, support and an opportunity for unlimited professional growth.Join us and become an EXPERT!Service Experts Company Perks and Benefits for YOUTop Pay for Top Performers, including incentive and bonus opportunities (depending on the position)Our Top Technicians earn over$90,000Generous PTO provided20 paid days off within your first year of employment (vacation, personal holidays, & national holidays)25 paid days off after your 2 nd year of employmentNo layoffs during "Slow Season"– due to our extensive customer base, you will never have to worry about not being able to provide for your family year-roundReady to get out of your work truck?

We have ampleadvancementandcareer-growth opportunitiesavailable across the U.S.Hold on to your more of your paycheck with Company-sponsoredMedical, Dental,andVision Insurance programsCompany-provided smartphone,tablet,uniform plan, andtool replacementprogramWe'll make you better at what you do with our internalTraining AcademyBest-in-class401(k) Retirement Savings Planwith attractivecompany matchingcontributionsCompany-paid employee Life Insurancewith options for YOU and your Family!Short-termandLong-term disabilityinsurance options that will protect you and your family if you are unable to workSupplemental benefit programssuch as:Legal advice, pet insurance, and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!Position Summary:Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories.

Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction.

Promotes products and services to customer.Works under the direction of the Field Supervisor or General Manager.Key Responsibilities:Works under minimal supervision to perform residential and/or light commercial service and maintenance callsAnalyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate mannerDiagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely mannerInspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacksCompletes routine maintenance and equipment cleaning as needed or requiredResponsible for delivery and removal of parts and equipment needed to complete service workUsing hand-held device records all required information on customer call.

Completes all forms and paperwork in a neat, timely, complete, and accurate manner.

Collects payment from customer.Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availabilityResponsible for delivery of excellent customer service and sustaining high levels of customer satisfactionPromotes products and services to the customer.

Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.Ensures company property, vehicles, and tools are being used, maintained, and properly accounted forRepresents the company professionally, honestly, and ethically in all business matters and activitiesFollows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as neededPerforms similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities:Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediatelyReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediatelyCorrects substandard acts or conditions within area of controlUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or wornComplies with the general rules as prescribed by company program(s) procedure(s)Operates devises or equipment as prescribed by company program(s) or procedure(s)Participates in any safety initiatives, teams, or committeesReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediatelyProvides input on developing safety initiatives and plans to eliminate exposures that could cause accidentsDoes not perform act that may endanger the safety or well-being of othersDoes not engage in any pranks, contests, or rough boisterous behaviorWorks in compliance with applicable legislative requirementDesired Skills and Qualifications:High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification requiredMust possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work areaEPA and safety certifications requiredSkilled at servicing heating, air conditioning, and ventilation equipment as well as related accessoriesProficient mechanical aptitude and the ability to operate all necessary tools and equipmentProficient and able to operate all necessary tools and equipment to perform various service projectsProficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipmentProficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervisionProficient and able to install a basic duct fittingProficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervisionEffective communication skills to communicate with customer and resolve customer issues, complaints, or concernsEffective and efficient time-management and organizational skillsValid driver's license with acceptable driving recordAvailable to work flexible hours and on-call shifts as neededAbility to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units.

Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areasAbility to safely climb 300lb load capacity rated ladders with a 30lb tool beltNatural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perceptionAbility to lift up to 75 pounds and ability to lift and carry items weighing up to 50 poundsService Experts Heating & Air Conditioningis an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.

To request an accommodation, please email ****** for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfAre you currently authorized to work in the United States on a full time basis without restriction?

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(if no, you may be required to provide authorization to work) * Select...Please provide your home address in the following formatting:Address Line 1, Address Line 2, City, State Zip Code *Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary.

Whatever your decision, it will not be considered in the hiringprocess or thereafter.

Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Service Experts LLC's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Select...Voluntary Self-Identification of DisabilityForm CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification of DisabilityForm CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026Why are you being asked to complete this form?We are a federal contractor or subcontractor.

The law requires us to provide equal employment opportunity to qualified people with disabilities.

We have a goal of having at least 7% of our workers as people with disabilities.

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To do this, we must ask applicants and employees if they have a disability or have ever had one.

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If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .How do you know if you have a disability?A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.

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