Customer Service and Exit Booth Agent

Company Description

Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $21.50 per hour.

YOUR ROLE AT SIXT

• You ensure seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed d

• You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs

• You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns

• You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts

• You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation

YOUR SKILLS MATTER

• Education & Experience

  You have a high school diploma or GED and at least 1 year of customer service experience

• Licenses & Authorization

  You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship

• Computer Skills

  You possess basic computer navigation skills and are familiar with Microsoft Office applications

• Work Hours & Travel

  You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane

• Uniform & Language

  You are willing to wear a company uniform and speaking other languages is a plus

WHAT WE OFFER

• Comprehensive Benefits Package

  Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future

• Paid Time Off & Holidays

  Benefit from PTO, sick leave, and receive time and a half for working on public holidays

• Employee Assistance Program

  Access support whenever needed through our Employee Assistance Program

• Exclusive Employee Rentals

  Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

• Uniform & Perks

  Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

Qualifications

Additional Information

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!