Customer Service Representative

Sunair Products

Date: 5 days ago
City: North Richland Hills, TX
Contract type: Full time

Job Title: Entry Level - Customer Service Clerical Representative

Company: Sunair Products Inc.

Location: North Richland Hills, Texas 76180

Job Type: Full-Time In Office | Monday–Friday | 8am-5pm

Industry: Automotive Aftermarket / Heavy-Duty A/C Parts

Sunair Products Inc. is a leader in mobile air conditioning and heavy-duty climate control components, proudly serving the automotive and trucking industries since 1984. We are committed to delivering exceptional quality, product availability, and customer support to our partners across the U.S. and beyond.

Job Summary

We are currently seeking a detail-oriented and friendly Customer Service Clerical Representative to join our team. This role supports the Customer Service department by handling incoming calls, processing orders, performing data entry, and ensuring a smooth flow of communication between departments and customers.

Responsibilities

  • Answer incoming customer calls and emails in a professional, courteous manner
  • Enter orders accurately into the system and verify product availability
  • Assist with processing returns, order changes, and shipping information
  • Maintain accurate customer records and documentation
  • Coordinate with warehouse and sales teams to ensure timely fulfillment
  • Provide support to the sales team and other departments as needed
  • Perform general clerical tasks such as filing, scanning, and mail handling
  • Handle customer inquiries and resolve basic issues or escalate when needed

Requirements

  • High school diploma or GED required; additional education is a plus
  • Prior customer service or office clerical experience preferred
  • Strong attention to detail and accuracy
  • Proficient with Microsoft Office (Word, Excel, Outlook)
  • Ability to multitask and prioritize in a fast-paced environment
  • Excellent communication and organizational skills
  • Friendly, professional demeanor and a strong team attitude

Why Join Sunair Products?

  • Competitive pay and benefits
  • Opportunities for growth and advancement
  • Supportive and experienced team
  • Stable, well-established private company with a strong industry reputation
  • If you’re looking for long-term employment, this is the place for you.

How to Apply

Please send your resume and a brief cover letter to Be sure to include “Customer Service Clerical in the subject line.

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