Service BDC

Join Our Team as a Service BDC Representative at Royal Moore Mazda, GMC, Buick!

Are you a skilled communicator with excellent phone skills and a keen eye for detail? Do you thrive in a fast-paced environment and have a passion for delivering outstanding customer service? Royal Moore Mazda, GMC, Buick is searching for a dedicated Service BDC Representative to become a valuable part of our team.

In this role, you'll be responsible for inbound and outbound calls, appointment scheduling, and ensuring our customers have the best possible experience.

Key Responsibilities:

• Handling inbound calls and providing exceptional service to our customers
• Making outbound calls to engage with customers and schedule service appointments
• Scheduling service appointments efficiently and maintaining a detailed record
• Leveraging your outstanding phone skills to communicate effectively and build rapport
• Ensuring a high level of customer satisfaction by addressing inquiries and concerns with professionalism
• Being detail-oriented and precise in managing customer information and appointment schedules

To be considered for this position, you should possess the following qualifications:

• Exceptional phone skills and the ability to communicate effectively
• A keen eye for detail and the ability to maintain accurate records
• A commitment to delivering excellent customer service
• The ability to thrive in a fast-paced environment
• Previous experience in a similar role is a plus but not required

If you are enthusiastic about providing exceptional customer service and have the skills to excel as a Service BDC Representative at Royal Moore Mazda, GMC, Buick, we encourage you to apply today. Please send your resume and a brief cover letter outlining your interest in the position to Daniel Blodgett at ***email_hidden***. Alternatively, you can respond to this job ad with your application.

Join us in delivering top-notch service experiences to our customers and become an essential part of the Royal Moore Mazda, GMC, Buick team!