Customer Service Representative - Remote

We are seeking a Remote Norwegian Speaking Customer Service Representative to join our dynamic e-commerce team. This role offers the flexibility to work from home while supporting our international customers.

Responsibilities Include

• Providing exceptional customer support via chat, email, and phone in Norwegian and English
• Assisting customers with product inquiries, order tracking, returns, and technical issues
• Resolving customer concerns promptly and professionally to ensure satisfaction
• Documenting customer interactions accurately in our CRM system
• Collaborating with team members to improve service processes and customer experience

Skills Needed

• Fluent in Norwegian and proficient in English, both written and spoken
• Excellent communication and problem-solving skills
• Strong organizational skills with attention to detail
• Ability to work independently in a remote setting
• Basic computer literacy and familiarity with e-commerce platforms

Benefits Include

• Flexible remote working hours
• Competitive salary with performance incentives
• Comprehensive training and ongoing support
• Opportunity to grow within a global team
• Health and wellness perks