Case Manager (VA Disability Law)

Firm: The VA Claims Lawyer LLC

Location: 8489 Mulberry Grove Plaza, The Villages, FL 32162 – On-Site

Employment Type: Full-Time / Entry-Level

Position Overview

The VA Claims Lawyer LLC is a rapidly growing and highly sought out law firm looking for a detail-oriented, growth-minded Case Manager to join our on-site team in Pensacola. This is a unique opportunity for an organized professional to build a career in the specialized and highly rewarding field of Veterans’ advocacy. We are looking for a proactive problem-solver who is eager to master the administrative and procedural complexities of the VA system. You will work closely with our legal team, leveraging our 27+ years of experience to help navigate veterans through the claims and appeals process.

What You’ll Learn & Do

• System Mastery: Receive hands-on training to navigate the VA disability benefits system and internal case management software.
• File Management: Master the art of gathering, organizing, and tracking medical and military service records for veteran clients.
• Client Advocacy: Serve as a primary point of contact, providing empathetic and clear updates to veterans and their families.
• Deadline Management: Ensure all filings, evidence submissions, and appeals are tracked and submitted within strict federal windows.
• Administrative Support: Assist attorneys in preparing case files for hearings and drafting foundational correspondence.

Required Qualifications

• Education: High School Diploma or GED required. Associate’s degree preferred, or equivalent experience in an office/professional setting.
• Experience: Prior legal assistance experience 1-2 years preferred, proficient in medical terminology, with an ability to review and understand medical documentation.
• Tech Savvy: Proficiency in Microsoft Office (Word, Outlook), Adobe Acrobat, and a quick ability to learn new software.
• Communication: Strong verbal and written skills; you must be comfortable speaking with veterans daily, and an ability to identify and relay process improvement ideas.

Professional Attributes

• Service-Oriented: A genuine desire to support and advocate for those who have served our country.
• Highly Organized: Ability to multitask and manage a high volume of moving parts without losing focus.
• Collaborative: Excited to work in an on-site environment where you can ask questions and grow within our firm's collective expertise.

How to Apply

Please submit your resume and a brief statement on why you are interested in launching your legal career at The VA Claims Lawyer LLC to our Office Manager at Sign in to view email. Please put in the subject line: Case Manager Application for [insert your name].