Business Analyst
tappengine
Careers / Operations & Customer Success
Business Analyst
Support product development and management. Work closely with our technology and operations teams to bridge business requirements with product delivery.
Department Operations
Location Quincy, MA / San Antonio, TX / Remote
Department Full-Time
Business Analyst
Department Operations
Location Quincy, MA / San Antonio, TX / Remote
Department Full-Time
Key Responsibilities
- Translate business requirements into clear product specs and manage end‑to‑end development workflows across teams.
- Drive product strategy through roadmap planning, performance monitoring, and customer feedback insights.
- Maintain structured communication, documentation, and operational alignment, including SLAs and key metrics.
Qualifications
- Background in financial services or fintech, with familiarity in cash‑management or banking platforms.
- Comfortable using product analytics tools and interpreting key performance metrics.
- Skilled in workflow design and process optimization to improve operational efficiency.
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