Business Analyst

tappengine

Date: 1 week ago
City: San Antonio, TX
Contract type: Full time

Careers / Operations & Customer Success

Business Analyst

Support product development and management. Work closely with our technology and operations teams to bridge business requirements with product delivery.

Department Operations

Location Quincy, MA / San Antonio, TX / Remote

Department Full-Time

Business Analyst

Department Operations

Location Quincy, MA / San Antonio, TX / Remote

Department Full-Time

Key Responsibilities

  • Translate business requirements into clear product specs and manage end‑to‑end development workflows across teams.
  • Drive product strategy through roadmap planning, performance monitoring, and customer feedback insights.
  • Maintain structured communication, documentation, and operational alignment, including SLAs and key metrics.

Qualifications

  • Background in financial services or fintech, with familiarity in cash‑management or banking platforms.
  • Comfortable using product analytics tools and interpreting key performance metrics.
  • Skilled in workflow design and process optimization to improve operational efficiency.

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