Billing Specialist

At Unifi Healthcare, we are reimagining what healthcare can be—accessible, compassionate, and truly patient-centered. Our mission is to deliver a seamless, personalized experience that empowers individuals and supports them through their healthcare journey, helping people live longer, safer lives in the comfort of their own homes. Through our growing network of services and partners, we are building a model that reduces complexity, supports caregivers, and reimagines how at home healthcare is delivered across the U.S.

Billing Specialist I

50% Home Health / CTR

• Submit and process Home Health and CTR insurance claims
• Perform accounts receivable (AR) follow-up to resolve outstanding balances
• Post insurance and patient payments accurately and timely
• Conduct insurance follow-up on denied, rejected, or unpaid claims
• Review documentation for billing accuracy and compliance prior to claim submission

50% DME

• Submit DME claims to appropriate payers
• Perform DME accounts receivable (AR) follow-up (e.g. denial management, collections)
• Post insurance and patient payments accurately and timely
• Communicate with payers regarding claim status, denials, payment issues, and documentation requirements
• Work assigned DME billing queues to ensure timely claim processing and resolution of outstanding accounts
• Process and resolve on-hold invoices to ensure timely billing
• Review and reconcile negative balance invoices, researching and correcting discrepancies as needed
• Research, add, and maintain new HCPCS codes and billable items within the billing system
• Participate in department projects, system updates, workflow improvements, and other operational initiatives as assigned
• Assist with ongoing maintenance of billing processes and support continuous processimprovement efforts

Personal Qualifications

• Ability to work independently with minimal supervision.
• Brightree experience preferred
• Revenue cycle experience preferred
• Strong verbal and written communication skills
• Demonstrates a strong work ethic and commitment to meeting deadlines
• Organized with excellent attention to detail
• Dependable and accountable in completing assigned responsibilities
• Ability to prioritize workload and manage multiple tasks effectively
• Team-oriented with a willingness to support coworkers and departmental goals
• Adaptable to changing priorities and process improvements
• Strong problem-solving and critical-thinking skills
• Maintains professionalism and confidentiality in all interactions