Director of Social Service

Oversees and supervises the social services staff of the shelter. Responsible for ensuring that residents of the shelter receive social services to which they are entitled.

RESPONSIBILITIES

• To oversee and train the Case Managers, Recreation Coordinators, and Housing Specialists as indicated.
• Responsible for the delivery of social services and entitlements to residents of the shelter to include health care of residents, including mental health.
• Works cooperatively and collaboratively with the Case Manager, Housing Specialist and Residential Aide staff on all details pertaining to social service delivery and entitlements.
• Provide supervision to the Social Services staff as per agency policy; also recommendation for hiring, firing, and performance evaluations of Social Service staff.
• Acts as liaison with agencies providing social services to the residents of the shelter. Also represents the agency at interagency council meetings as directed.
• Implement on-site programming in conjunction with the Shelter / Program Director, including parenting, housing readiness, and other in-house programs as well as design curriculum for group work.
• Responsible for reporting to various regulatory agencies on an ongoing basis.
• 24/7 on-call support to program staff as needed

Position requires a Masters’ Degree in Social Work with applicable work related experience, LMSW/LCSW preferred, including supervisory experience. Needs ability to establish workload priorities and balance diverse projects. Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations. Physical ability to perform the essential job functions are needed. In addition, the Social Services Supervisor shall perform any duties as required to meet the needs of the program and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.