Career Coach - South Bend, Indiana

Job Title: Career Coach

Location: St. Joseph County – South Bend, IN 46628

Responsibilities:

• Manage a caseload of participants and provide work readiness counseling and mentoring
• Assess participant competencies, work history, education, skills, and barriers to employment
• Conduct ongoing individual meetings related to job search, job retention, and job readiness
• Develop individualized employment plans for short- and long-term goals
• Maintain information on area resources and employers
• Track participant accountability, attendance, and employment retention
• Notify government agencies when a participant loses or reduces work hours
• Maintain periodic contact to assess job retention and advancement issues
• Provide training and employment advancement information
• Monitor participant progress toward self-sufficiency
• Maintain accurate electronic and paper case files
• Provide case management focused on self-sufficiency
• Facilitate access to education, training, and employment services

Requirements

Qualifications:

• Associate’s degree or 12 months of related work experience
• Strong verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with local communities and resources
• 1-3 years of workforce development or related experience preferred

Travel Requirement: Frequent local travel