Clerical Associate - Level IV (Provisional Appointment)

About NYC Health + Hospitals

Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

8:00 A.M – 4:00 P.M

35 Hours

Duties & Responsibilities

Purpose of Position

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level. All personnel perform related work.

Examples of Typical Tasks

1. Supervises personnel performing data processing functions in the areas of data entry, data control/coding, production control.

2. Under the direction of the unit head, assists in supervising personnel performing responsible clerical and related activities by processing, recording, financial counseling, checking, and maintaining records, furnishing information, and preparing reports.

Minimum Qualifications

1. A high school diploma or its educational equivalent; and

2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences

• Prior experience in a healthcare setting along with patient financial services experience.

• High School diploma or its educational equivalent approved by the State Department of Education or a recognized accrediting organization, and four (4) years of full-time experience in patients accounting and financial services or billing.

COMPUTER PROGRAMS/SOFTWARE OPERATED

• MS Office

• EPIC

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week

• Retirement Savings and Pension Plans

• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts

• Loan Forgiveness Programs for eligible employees

• College tuition discounts and professional development opportunities

• College Savings Program

• Union Benefits for eligible titles

• Multiple employee discounts programs

• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.