VP of Campus Operations, 2 Hour Learning - $200,000/year USD

You tour a facility and immediately notice what's wrong — the ceiling tile that came loose and wasn't reported, the HVAC return making noise for days, the landscaping contractor who delivered half the agreed scope but submitted a full invoice. You don't wait for feedback from a parent. You fix it before it registers as a problem.

That capacity defines this position. 2 Hour Learning runs high-end K–12 facilities where families expect an atmosphere that is secure, reliable, and inspection-ready at all times — not just when guests arrive. You'll uphold that benchmark throughout the Northeast: Manhattan serving as your home base, with consistent travel to locations in CT, MA, and PA. Your execution determines whether a campus maintains its premium quality or quietly deteriorates between leadership reviews.

Year one emphasizes establishing protocols and overhauling vendor relationships — defining what "campus-ready" means, implementing the inspection schedule, removing underperforming contractors, and training Campus Coordinators and Site Specialists to follow a sustainable operational model. As the footprint expands and your systems mature, the focus transitions to sustained regional management: you become the leader the organization calls when launching a new site, handling a crisis, or refining a protocol.

This is an in-person role. If you prefer remote oversight through software, this isn't the right fit. If you want clear responsibility for keeping 25+ schools premium every day — and the mandate to deliver it — continue reading.

What You Will Be Doing

• Running scheduled physical inspections at Northeast sites using written standards for cleanliness, HVAC performance, safety protocols, security, signage, grounds, furnishings, and visitor readiness — and ensuring identified issues are corrected and confirmed
• Managing inbound facilities tickets and emergencies, coordinating contractor response, and closing tasks only after on-site verification (urgent items within 24 hours, standard requests within one week)
• Overseeing local contractor adherence to service agreements, terminating vendors who repeatedly fail, renegotiating contract terms, and conducting direct accountability discussions on deliverables and pricing
• Establishing a consistent weekly operational cadence with Campus Coordinators and Site Specialists to ensure every location follows structured routines instead of ad-hoc responses
• Executing significant campus improvement projects (HVAC replacement, interior updates, grounds work, AV and network infrastructure) on time and within budget while minimizing impact on students
• Documenting enterprise standards and AI-supported procurement frameworks (leveraging ticketing platforms, IoT and predictive maintenance tools, centralized vendor sourcing) to standardize how every campus launches and runs
• Delivering concise weekly written summaries covering regional quality metrics, vendor accountability, escalated issues, and capital expenditure tracking

What You Won’t Be Doing

• Operating remotely via software — the role demands frequent on-site presence in Manhattan and 20–40% travel to schools in CT, MA, and PA
• Leading greenfield campus design or overseeing new construction projects — capital development is managed by a separate function
• Defining company-wide procurement policy without grounding it in field operations — your protocols emerge from direct site observation
• Working within clear organizational hierarchy where everyone you depend on reports directly to you — you'll create accountability through documentation, persistent follow-through, and rejecting ambiguous vendor commitments
• Tolerating a standard where campuses look good only when executives visit — repeated problems are investigated at the root cause level, not simply re-entered into the system
• Defaulting to crisis management as the primary operating mode — inspection rhythms and predictive tools exist to surface issues before they escalate to complaints

VP Of Campus Operations Key Responsibilities

Ensure every Northeast region campus remains safe, premium-quality, and visitor-ready at all times.

Basic Requirements

• Located in New York City or within commuting range, prepared to work primarily from the Manhattan campus with 20–40% regional travel
• Authorized to work in the United States without requiring visa sponsorship
• 5+ years managing multi-location facilities, regional operations, hospitality management, retail operations, or educational campus operations
• Documented success managing third-party service providers for quality, cost control, and service level compliance across distributed sites
• Hands-on experience addressing time-sensitive facilities problems (safety hazards, HVAC failures, security issues, sanitation breakdowns) with direct customer experience outcomes
• Consistent written discipline: maintaining issue logs, escalation documentation, vendor correspondence, and weekly regional performance summaries
• Working knowledge of current operations platforms (ticketing systems, IoT or predictive maintenance tools, AI-enabled procurement or workflow systems)

Nice-to-have Requirements

• Regional operations leadership in premium hospitality, high-end retail, independent K–12 schools, or healthcare systems serving discerning clientele
• Background building or overhauling a regional operations framework that previously depended on individual effort rather than documented processes
• History of terminating non-performing vendors and developing a reliable local contractor network
• Experience delivering capital improvement initiatives (HVAC systems, AV and network infrastructure, landscaping, interior renovations) in active, customer-facing settings
• Familiarity operating in AI-driven environments where automation, dashboards, and predictive analytics handle routine tasks so staff can concentrate on decision-making

About 2 Hour Learning

Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter.

They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

2 Hour Learning is reprogramming learning for the AI era.

Here’s How They’re Fixing It.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5714-US-Paterson-VPofCampusOper.001