ADMINISTRATIVE SUPPORT ASSISTANT (EFMP)

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.

401(k) Retirement Plan with up to a 5% employer match

NAF Pension Plan, employee contribution only 1% (May be eligible to buy back Military Service time)

Medical and Dental Insurance

Inexpensive Life Insurance covers up to 3x your annual salary

Flexible Spending Accounts (Health and Dependent Care)

Health Savings Account

Short Term Disability Insurance up to 60% of your salary

Leave Donation Program for life¿s emergencies

Immediate Annual and Sick leave accrual

Tuition Assistance Program

This position is located at MCAS MIRAMAR. Candidates selected for this position will serve as a ADMINISTRATIVE SUPPORT ASSISTANT (EFMP).

Major Duties

Under the direction of the Exceptional Family Member Program manager, coordinates and provides a wide variety administrative support to the Exceptional Family Member Program (EFMP). Administrative support such as;

¿ Provide customers with information on and assistance with EFMP enrollment, assignment, and screening.

¿ Establish the organizational flow of the EFMP program processes, and provide status updates on program projects and program operations.

¿ Develops internal policies, procedures and work methods affecting administrative management operations.

¿ Collects, compiles and organizes information and data to meet administrative requirements.

¿ Reviews and interprets directives and regulations.

¿ Advises staff on development and implementation of local administrative directives and procedures.

¿ Maintains official files.

¿ Ensures compliance by managers and supervisors by reviewing and revising studies, reports, and correspondence for accuracy and format.

¿ Prepares correspondence and drafts instructions.

¿ Proactivity looks for operational efficiencies, and facilitates methods for automating reports and correspondence.

¿ Creates and complies information to generate reports, databases, spreadsheets, graphics, slide shows, and presentations.

¿ Manipulates data to meet presentation and report requirements.

¿ Enforces and trains employees on proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation.

¿ Receives telephone calls, visitors, complaints and directs them to appropriate contacts when necessary.

¿ Receives and delivers messages to staff members.

¿ Arranges and maintains appointment calendars for staff.

¿ Routes incoming mail to staff and work sections.

¿ Maintains a government purchase card and purchases supplies for the program and staff, following all purchase card holder procedures and policies.

¿ Establishes suspense dates to collect responses and submits information as required by requests.

¿ Serve as the Information System Coordinator (ISC) for computer equipment, copier, printers, Global Address List (GAL) profile updates, assets and data ports. Provides support for these items or liaisons with appropriate department or business to troubleshoot.

¿ May perform support functions such as;

o Gathering statistical data

o Monitoring and reporting on support budgets

o Assisting in developing financial plans and obligating funds

o Liquidating staff travel claims

o Maintaining stock of office supplies

o Making arrangements for special events

o Preparing and conducting briefs, presentations and training sessions

¿ May serve on a variety of advisory committees.

Incumbent will handle sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. Safeguards sensitive information and prevents unauthorized reading, printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules and regulations such as those covered by the Privacy Act, 5 USC 552(a), Health Insurance Portability and Accountability Act, Public Law 104-191, and DoD Directive 6025.18. Notifies the higher-level supervisor and senders immediately when proprietary information has been released and advises on how to properly recover, and/or protect information.

Provides exceptional customer service, and upholds high service standards using respect, courtesy, professionalism, and teamwork. Takes initiative to solve problems quickly but recognizes when to seek assistance to resolve issues. Collaborates in a professional, supportive, and proactive manner.

Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.

Qualifications

¿ Three years¿ experience that demonstrates broad knowledge of administrative practices and principles.

¿ Experience in creating spreadsheets, charts, reports, and graphs using Excel or similar program required.

¿ Must have exemplary time management skills and the ability to identify and anticipate the needs of the program to achieve objectives.

¿ Must possess excellent oral and written communications skills.

¿ Must be able to solve problems and organize workload to accomplish assignments autonomously.

¿ Skill to prepare documentation and presentations in proper format in accordance with naval correspondence rules of grammar and punctuation.

¿ Skill to operate a personal computer, and associated peripheral equipment and software.

¿ Knowledge of a variety of support functions such as: handling sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure, gathering statistical data, monitoring and reporting on support budgets, assisting in developing financial plans; obligating funds, liquidating travel claims; maintaining stock of office supplies.

¿ Skill to deal with employees at various levels in the organization and to represent the division with customers external to the organization.

How To Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

MCCS Internal Applicants, PLEASE UPDATE YOUR EMAIL ADDRESS/PHONE NUMBER IN PEOPLESOFT SELF SERVICE IN ORDER TO RECEIVE HIRING NOTIFICATIONS.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your MCCS careers profile under ¿My Job Applications¿ https://careers.usmc-mccs.org

Required Documents to be considered for Military Spousal Preference

Military Spousal Preference may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions.

1. Spouses must meet the minimum qualifications posted in the job announcement.

2. Spouse Preference eligibility begins 30 days before the military sponsor¿s reporting date to the new duty location.

3. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until converted or hired into a regular full-time or part-time position or is within a 60-day period of receiving new PCS Orders.

4. Spousal Preference applicants must provide a copy of the PCS order identifying a spouse¿s authorized move and the sponsor¿s reporting date to the new duty location. If the spouse is not listed on the PCS orders, the spouse must provide documentation (i.e. marriage certificate, valid military ID, etc.) verifying marriage prior to PCS orders (must have been married to the military sponsor before relocation to the new duty station). Complete the online application and attach a resume.

5. Spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating.

NOTE: It is the applicant¿s responsibility to submit at the time of application the documents required to be considered for Military Spousal Preference. Please verify that information required has been uploaded/submitted, legible, and accurate. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status. MCCS Human Resources will not modify applications, resumes, or answers submitted by any applicant.

Required Documents to be considered for Transition Assistance Program

Transition Assistance may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload copy of your *Transition Assistance form and copy of ID card with ¿TA¿ stamped on front of card as an attachment to your profile under ¿My Job Applications¿ https://careers.usmc-mccs.org

NOTE: It is the applicant¿s responsibility to submit at the time of application the documents required to be considered for Transition Assistance. Please verify that information required has been uploaded/submitted, legible, and accurate. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status. MCCS Human Resources will not modify applications, resumes, or answers submitted by any applicant.

Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.

VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.

Closing Statement

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents

• Education/certification certificate(s), if applicable.
• If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.