Project Manager, PMO - USDS

San Jose Regular Operations - Product ops Job ID: A229850

Responsibilities

About the Team The PMO (Project Management Office) team develops strategy, connects cross-functional business initiatives, and creates and optimizes processes for efficiency and innovation. PMOs within our team manage a portfolio of complex, cross-functional programs, provide insightful data-backed oversight, and serve as key strategic partners to the TikTok JV leadership team. Responsibilities - Project Leadership and Alignment : Champion multiple complex projects simultaneously, driving alignment among PMOs and business leaders to ensure cohesive goals, plans, and deliverables across global teams. Collaborate on project scope definition and performance criteria to align deliverables with business strategy. - Project Tracking & Documentation: Own end-to-end project timelines, maintain a master project calendar, manage work-back schedules, document meetings, and track key project artifacts. - Risk Management: Anticipate and proactively address potential blockers, risks, and dependencies before they impact delivery. - Strategic Prioritization: Prioritize workloads strategically and escalate issues to leadership in a timely manner. - Stakeholder Relations: Build and nurture relationships across the organization, serving as the primary point of contact for internal teams and select external stakeholders. - Calendar and Logistics Management: Serve as the primary Executive Assistant by managing a complex global calendar, scheduling meetings, and coordinating all logistics to ensure the CEO’s day-to-day engagements are handled seamlessly. - Process Improvement: Anticipate needs and identify opportunities to improve existing processes for greater efficiency and productivity.

Qualifications

Minimum Qualifications - Extensive experience in project management or program management roles within fast-paced organizations. - Proven ability to lead multiple complex, cross-functional projects simultaneously from initiation through delivery. - Strong calendar management experience, including managing complex global calendars and working across different cultures and time zones. - Highly organized, proactive, and detail-oriented, with the ability to manage multiple tasks and align multiple stakeholders toward shared outcomes with flawless execution. - Exceptional written and verbal communication skills. - Demonstrated ability to handle confidential information with a high degree of discretion. Preferred Qualifications - Experience in large, complex global organizations or technology companies. - Proficiency with project management tools and methodologies (e.g., Agile, PMP, or similar frameworks). - International or multi-regional project management experience. - Experience supporting executive-level decision-making with data-driven insights and strategic recommendations.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $88000 - $202667 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA