Surveillance Officer Agent - Full Time (Citywide LV)

Surveillance Officer Agent - Full Time (Citywide LV)

Las Vegas, NV, United States (On-site)

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

The Agent protects the assets of the Casino through the use of gaming and surveillance cameras.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Operates a closed-circuit television (CCTV) system to monitors casino activities and prepares reports and logs.
• Presents evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
• Make recommendations and enforce state and federal regulations.
• Adheres to all department, company and State regulations, policies and procedures.
• Performs additional duties as assigned.
• Consistently demonstrates superior customer service skills to external and internal guests by displaying Successful behaviors and Focus skills.
• Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next.
• Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.

WHAT YOU WILL NEED

• Preferred one year of games surveillance experience.
• Neat, professional appearance with good personal hygiene.
• Friendly, outgoing personality.
• Must be 21 years of age.
• Ability to interface effectively with public and co-workers.
• High school diploma or equivalent.
• Preferred Knowledge of all Casino/Hotel operations.

Additional Requirements

• A very fast paced environment.
• Must be able to handle large amount of information and take the best action necessary to correct the situation.
• Requires all forms of dexterity and mobility throughout all shifts.
• Use of office equipment and computers.
• On going games protection training.
• Provides training assistance to new employees.
• Interaction with law enforcement and courtroom.
• High School diploma required or equivalent required.
• Satisfactorily completes 90-day surveillance training program.
• Prior experience in a security, casino or surveillance related field preferred.
• Must have the ability to operate a CCTV system.
• Strong communication skills required, both verbal and written.
• Must be able to work a flexible schedule to include nights, weekends and holidays.
• Is able to work in smoke filled environment and is able to sit and stand for prolonged periods of time.
• Able to change schedule with short notice.
• Will abide by all the State Gaming Board Regulations and all Harness Racing Commission Regulations.
• Must be able to obtain and maintain the appropriate license through the Gaming Control Board.

The Vanderpump Hotel is the Strip’s first and only, stand-alone boutique hotel and casino. The Vanderpump Hotel features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai’s, The Vanderpump Hotel redefined the Las Vegas hotel experience. Join our team, where our mission is to “Inspire Grown Ups to Play!"

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.