Retirement Benefits Supervisor

About This Job

Why work for TRSL?

• Service– All Louisianans have benefited from teachers that inspire and encourage us. At TRSL we give back to our state’s teachers by providing retirement security and excellent service.
• Culture– We value and support employees through open communication, professional development, recognition, and by creating a sense of community.
• Growth– TRSL encourages professional growth in a number of ways including professional development plans and career progression groups through SCS. We also offer financial assistance for professional certifications and postsecondary/graduate-level courses.
• Benefits– TRSL offers a generous benefits package including: a defined benefit pension plan, health insurance that is also available post-retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules, work from home, etc. Work from home may be an available benefit for certain TRSL positions upon meeting the requirements of TRSL's telework policy.
• Location– TRSL is conveniently located near the I-10 / I-12 split on Essen Lane, away from the congestion of downtown Baton Rouge.

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.

Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.

Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

Championing Continuous Improvement: The ability to promote and implement ongoing enhancements in processes, products, services, or organizational culture.

Driving Vision and Purpose: The ability to create and communicate a compelling direction that motivates others and aligns with long-term goals.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Demonstrating Emotional Intelligence: The ability to identify and understand emotions in oneself and others and use that understanding to manage one's behaviors and relationships.

Influencing Others: The ability to shape, guide, or alter the thoughts, behaviors, attitudes, or decisions of others.

This position serves as section supervisor of the Costs/Transfers/Estimates and Legal Review Section of the Retirement Department supervising four Retirement Benefit Analysts in activities relating to verification and updating of member records, retirement benefit estimates, purchases of service credit and transfers of service credit from other Louisiana Retirement Systems overseeing the determination of eligibility and the application of complex formulas.

Minimum Qualifications

Seven years of experience in employee benefits; OR

Six years of full-time experience in any field plus four years of experience in employee benefits; OR

A bachelor's degree plus four years of experience in employee benefits; OR

A Certified Retirement Counselor (CRC) or Certified Employee Benefit Specialist (CEBS) designation plus three years of experience in employee benefits.

Experience Substitutions

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

• Coordinate workflow for four benefits analysts.
• Review and approve cost computations covering the gaining of additional retirement credit.
• Interpret retirement provisions of Title 11 of the LA Revised Statues and board policies.
• Explain and apply eligibility and service credit provisions for multiple systems.

Position-Specific Details

Appointment Type: This vacancy may be filled as a Probational, Promotion, or Detail to Special Duty.

Detail to Special Duty may be required for a trial period prior to promotion consideration. Current classified permanent status employees may be required to accept a Probational Appointment.

Compensation

Retirement Benefits Supervisor - $2,317.60 (bi-weekly)

How To Apply

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL

NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *

Applicants who are qualifying for the position based on college training or receipt of a baccalaureate degree should attach a copy of their college transcript to their online application in order to verify credentials. Transcripts may also be faxed, mailed, or emailed to the contact information below and must be received by the closing date of this posting. An official transcript is required upon hire.

Applicants with international degrees must provide an equivalency evaluation and a copy of their transcripts at the time of application.

To view and apply to any of our other postings we currently have available , click HERE

For Further Information About This Vacancy, Contact

Aricka Hart, Human Resources

Teachers' Retirement System of Louisiana

P.O. Box 94123

Baton Rouge, LA 70804

Ph: 225-925-6900

Fax: 225-922-2579

Email: Sign in to view email

TRSL is a Substance Abuse and Drug-Free workplace. As an Equal Opportunity Employer, TRSL is committed to a diverse and inclusive workplace prohibiting discrimination on the basis of any non-merit factor.

TRSL is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

All prospective new hires will be subject to employment eligibility verification via the federal government's E-verify system.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

Do you have prior supervisory experience?

• Yes
• No

Do you have prior TRSL or LA Retirement System experience?

• Yes
• No

Do you have prior defined benefit administration experience?

• Yes
• No

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don’t contribute.
• I contribute to team efforts with encouragement and guidance.
• I work well with others, contribute consistently, and support the team.
• I unite teams, build trust, and help others work through conflict.

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

DPe: Developing Performance - How well do you support others' performance, give feedback, and help them grow in their roles?

• I miss goals, avoid giving clear feedback, overlook performance issues, and provide little support for development.
• I set goals and give feedback to support accountability, monitor performance, and address gaps.
• I give clear, balanced feedback, review work quality, and support individual growth through learning opportunities.
• I connect development to strategy, use coaching and data to improve performance, and build future capabilities.

DPe: Developing Performance - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

DR: Driving Results - How well do you set goals, stay focused, and follow through—especially when faced with challenges or competing demands?

• I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
• I set basic goals, make some progress, and accept feedback when supported.
• I set clear goals, stay focused, take ownership of results, and use feedback to improve.
• I set bold goals, lead progress, push through setbacks, and help others learn from challenges.

DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

DVP: Driving Vision and Purpose - How well do you create direction, connect your work to long-term goals, and inspire others to move forward?

• I struggle to set a clear direction, connect goals, or motivate others to act.
• I share a basic vision, communicate with some clarity, and adjust goals with support.
• I align goals to a broader vision, communicate clearly, and motivate others to engage.
• I build a shared vision, adapt with purpose, and inspire commitment—especially through change.

DVP: Driving Vision and Purpose - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

• I struggle to understand customer needs, provide clear information, or resolve issues.
• I respond to customer needs with some support and build basic working relationships.
• I understand customer needs, communicate clearly, and deliver timely, reliable service.
• I anticipate customer needs, build trust, and deliver personalized, proactive service.

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Do you possess any of the following designations/certifications? This information should also be included in the Certificates/Licenses section of your application.

• Certified Retirement Counselor (CRC)
• Certified Employee Benefit Specialist (CEBS)
• None of the above
• Required Question