e-Billing & Collections Specialist

e-Billing & Collections Specialist – Law Firm

Our growing law firm client has an immediate need for an e-Billing Specialist with Law Firm e-Billing experience.

The ideal candidate will have strong, law firm billing experience, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This is a full-time, in-office position, based in our client's Richmond office.

Duties Breakdown

General billing and invoicing - 60%

e-Billing specific- 30%

Collections- 10%

Responsibilities

• Serve as the firm's expert on client e-Billing platforms and requirements.
• Set up and maintain client information in electronic billing systems.
• Review, submit, and monitor invoices through e-Billing platforms.
• Resolve billing rejections, appeals, and short-pay issues within required timeframes.
• Review new matter, and matter maintenance, and matter closure requests to ensure accuracy and proper documentation.
• Prepare, review, and distribute proformas/pre-bills for attorney review.
• Process billing edits, transfers, write-offs, and invoice revisions in accordance with attorney instructions and client guidelines.
• Generate, proofread, and distribute invoices via mail, email, or electronic billing platforms.
• Prepare supporting reports, spreadsheets, and documentation as needed.
• Partner with attorneys, clients, and accounting department to resolve payment allocation questions and outstanding account issues.
• Monitor accounts receivable and support collections efforts, as well as assist with other AR duties as needed.

Qualifications

• Associate or bachelor’s degree in accounting, finance, business administration, or related field preferred.
• The ideal candidate will have at least two or more years of law firm billing experience, with a focus on e-Billing.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Elite, or a comparable legal accounting system.
• Outstanding written, verbal, and interpersonal skills, with the ability to interact professionally and effectively with attorneys, leadership, directors, staff, and external clients.
• Strong commitment to service excellence and teamwork; maintains the highest standards of ethical conduct and professionalism.
• Excellent organizational, analytical, and problem-solving skills, with strong professional written and verbal communication.
• Ability to work independently, prioritize effectively, and exercise sound judgment.
• Understands and complies with confidentiality requirements and exercises discretion when handling sensitive information.

Our client is open to Contract-to-Hire or Direct Hire and offers a competitive salary plus benefits.

To apply, send your resume to Will Franks at Sign in to view email