Clinic Care Coordinator

Cottage Medical Group seeks a Clinic Care Coordinator for their CMG Pediatric Multispecialty Clinic responsible for interacting with patients and visitors at the clinic and manages administrative tasks for the medical team. Their duties include receiving phone calls, scheduling patient appointments according to physician’s availability, explaining intake forms and consent forms to new patients, and processing payments. Perform patient registration, check-in and check-out. Responsibilities include:

• Transcribe patient referrals into the EMR system and index accompanying paperwork.
• Navigate patients through the referral process and manage all related tasks for the clinic care team including, initiating the referral process and evaluating requirements for each referral, obtaining authorizations when applicable, partnering with the Navigation Center or internal and external clinics to ensure continuity of care, and maintaining the various work queues.

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Technical Requirements

• Minimum: Basic MS Word & min. 35 wpm typing speed. Bilingual skills (English/Spanish) preferred for Peds OP Clinic.

Years of Related Work Experience

• Minimum: Six months clerical experience.
• Preferred: 1 year clerical experience in a medical environment performing referrals and authorizations.