Program Coordinator

The Program Coordinator supports the daily operations of the Capital Region Furniture Bank and the Feed

and Read Program (FAR). These two programs work to eliminate furniture poverty and food insecurity within the capital region. This position supports day-to-day office and warehouse operations of the Furniture Bank, which includes answering phones, data entry, using spreadsheets and Salesforce. The Program Coordinator will be the primary point of contact for the FAR program and is responsible for coordinating program operations, ensuring a positive experience for all volunteers, and keeping accurate records.

Qualifications

 Must possess commitment to our core values:

o We respect and value all people equally

o We have a diverse and inclusive workforce

o We are accountable to each other in fulfillment of the mission

 Demonstrate strong organizational and time management skills

 Proficiency with Microsoft Office (Outlook, Excel, and Word)

 Possess strong communication skills and enjoy working with diverse groups of people

 Support our core values through positive interactions with clients, donors, volunteers, and community

partners

 Exercise initiative and independent decision-making to ensure continuity of daily operations

 Ability to lift and move 25+ pounds

 Valid New York State driver’s license required

Responsibilities

 Answer phones/voicemails/emails, and maintain referral tracking in a professional manner

 Coordinate daily furniture delivery scheduling, routing, and sales, ensuring efficient and timely

operations

 Complete inventory closeouts and ensure records are accurate for month-end reporting

 Maintain communications and coordinate with volunteers, school administration, and the Regional Food

Bank to ensure food bags are packed and delivered each week

 Keep accurate records of inventory, expiration dates, and volunteer data

 Maintain an organized, clean, safe, and professional office environment including documents and

supplies

The ideal candidate appreciates a fast-paced environment that serves our neighbors in need. Our mission is to prevent, reduce, and combat homelessness, hunger, and furniture poverty. Job hours are Monday through Thursday from 8:30 to 4:30 pm, however some early evening hours may be required on occasion.

Compensation: $22-24/hour DOE. Full benefits including medical, paid time off, 403b. The ideal candidate is friendly, has a professional demeanor, and is comfortable working with the public and a diverse population.

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