Electrical Construction Service Manager

Job Title: Service Manager

Location: Wilmington, NC

Job Type: Full-Time, Direct Hire

Key Skills: Electrical Service Management, Commercial Electrical Construction, Estimating, Project Management, Job Costing, Field Leadership

Our client is seeking an experienced Service Manager to lead electrical service operations and support continued growth within the organization. This leadership role is responsible for managing service department operations, overseeing projects, leading field teams, maintaining customer relationships, and ensuring work is completed safely, efficiently, and profitably.

The ideal candidate has strong electrical construction and service management experience with a proven ability to oversee estimating, project execution, scheduling, budgeting, job costing, and customer development while leading high-performing teams.

Why join us?

• Leadership opportunity with a growing electrical contractor
• Opportunity to manage and develop service operations
• Strong focus on quality, customer relationships, and operational excellence
• Competitive compensation package

If interested, please apply here or email your resume to Remishka Pillay at Sign in to view email

Responsibilities

• Lead daily operations of the electrical service department, ensuring projects are completed safely, efficiently, on schedule, and profitably.
• Oversee estimating, bidding, design-build proposals, and project planning for service work.
• Manage assigned projects from award through completion, including scheduling, purchasing, billing, change orders, and closeout.
• Monitor project profitability, labor productivity, budgets, and overall job performance.
• Review and approve estimates within authorized approval limits.
• Coordinate material procurement, subcontractors, equipment, and project resources.
• Prepare monthly job status reports, pay applications, and project updates.
• Provide leadership, coaching, and accountability for field personnel and service teams.
• Monitor labor utilization, productivity, equipment usage, and job-site performance.
• Ensure compliance with company policies, safety programs, quality standards, and applicable regulations.
• Conduct regular job-site visits to monitor quality, safety, and customer satisfaction.
• Build and maintain relationships with general contractors, developers, commercial clients, and property owners.
• Identify new business opportunities and support service division growth.
• Monitor local construction activity and market opportunities.
• Collaborate with leadership on operational planning, performance improvement, and long-term growth initiatives.

Requirements

• Minimum 5+ years of electrical construction or electrical service management experience.
• Previous experience managing electrical service operations, projects, technicians, or field personnel.
• Strong knowledge of commercial and industrial electrical construction and service work.
• Experience with estimating, project management, scheduling, budgeting, and change order management.
• Strong understanding of job costing, labor productivity, and project financial performance.
• Ability to develop and maintain relationships with customers, general contractors, developers, and commercial clients.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and construction management software.
• Valid driver's license with the ability to travel to customer locations and job sites.

Preferred Qualifications

• Experience managing an electrical service department.
• Design-build estimating experience.
• Experience overseeing multiple service technicians and projects simultaneously.
• Knowledge of local electrical codes, OSHA requirements, and construction safety standards.
• State or local electrical licenses or certifications, where applicable.