Dir of Beverage Operations

Directs the overall operations of Casino Beverage, Nightlife, Summer Concert Series (SCS), Pools, and Activations.

• Assist the VP of Food and Beverage in establishing Beverage strategy and positioning. Think strategically and operationally about factors such as beverage concepts, pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to the overall Beverage products.
• Directs the development and administration of controls for all phases of the department in an economical and profitable manner, while maintaining established standards
• Assists with financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property.
• Anticipates and reacts to changes in planning assumptions and alters plans as necessary.
• Formally presents updates to plans and provides appropriate explanations and solutions to variances.
• Responsible for actively building and retaining customer relations and acting as a mentor to team members to provide superior customer service.
• Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.
• Recommends changes including hiring, promotion, demotion and release of personnel.
• Implements new concepts/trends with shared vision by the VP of Food and Beverage.
• Stays abreast of industry trends, consumer preferences and expectations and competing beverage offerings.
• Ensures the beverage service at Caesars Entertainment is distinguishable from competitors in the area.
• Manages long term finances, including budget preparation, capital expenditures and analysis of financial performance.
• Manages safety and sanitary conditions of all assigned areas to preclude liability and ensure integrity of necessary for liquor licensing and health permits.

• High School Diploma or equivalent; College Degree preferred
• Minimum of five years Food & Beverage experience
• Two years supervisory experience
• Fluent and literate in English
• Good communication skills, both verbal and written
• Good interpersonal skills, with emphasis in relationship building
• Good problem solving skills
• Good customer service skills, both internal and external
• Ability to negotiate with diverse departments
• Ability to implement strategic visions/plans into day-to-day operations
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

• Mobility to move quickly around the property
• Visual and auditory range must include immediate environment
• Manual dexterity to operate office equipment
• Ability to coordinate multiple tasks simultaneously
• Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.