Concierge PRN

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule

PRN

Shift

Day (United States of America)

Address

3100 E FLETCHER AVE

City

TAMPA

State

Florida

Postal Code

33613

• All tasks shall be performed in a competent, highest quality, and timely manner
• Conducting visitor registration processes
• Ensures Service Standards in their personal appearance and the facility.
• Proactively interacts with all internal and external customers.
• Routinely circulates through the facility to ensure the customer's service experience.
• Conducts tours
• Conducts random interviews 'surveys
• Crossed trained on all entrances, lobbies and waiting rooms
• Providing hospitality services.
• Coordinating requests for special arrangements
• Coordinating the escort or personally escorting guest to their destined areas
• Interacting with all guests in a courteous and efficient manner.
• Will actively participate in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Other duties as assigned

Knowledge, Skills, and Abilities:

• Good communication skills and must be fluent in English - speaking, reading and writing. [Required]
• Must have a clear, concise, audible and professional voice. [Required]
• Good telephone skills [Required]
• Demonstrated interpersonal skills, a positive demeanor, and enthusiasm combined with a desire to serve are essential [Required]
• Diplomacy, tact and demonstrated good judgment are [Required]

Education

• High School Grad or Equiv [Required]
• Associate's [Preferred]

Field of Study

• in Hospitality

Work Experience

• 1+ hospitality, hotel guest services or hospital setting [Required]
• 2+ years related work experience as a concierge or guest service representative in a hotel or large institution [Preferred]
• 2+ years customer service experience in a related role required, preferably an acute care setting [Preferred]

Additional Information

• Concierge training/certification or equivalent [Preferred]

Licenses and Certifications

• N/A

Physical Requirements:(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$15.87 - $25.38

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.